ROYAL MAIL DELAYS
Please be aware that due to the recent industrial action there may be disruption to our service.
Please also note that The Post Office are not currently accepting mail to international destinations due to the recent cyber incident.
Please check the Royal Mail website here for the latest information.
By placing your order you accept that your telegram may arrive early or late.
Apologies for the disruption.
Special Delivery Guaranteed® is a Royal Mail guarantee that they will attempt to deliver the telegram to the recipient address the next day. This assumes that there will be someone at the address to receive the telegram. Please be aware that Royal Mail will not issue a refund if no one is present to receive it.
In some remote destinations usually in Scotland, Royal Mail will not guarantee next day delivery. We will not know this until we hand it over at the Post Office. When this happens we will continue with your order and notify you.
By continuing with your order you accept that both Special Delivery Guaranteed® and Standard 1st Class post come with some risk.
FOR TELEGRAMS POSTED BY SPECIAL DELIVERY GUARANTEED® ON A FRIDAY, PLEASE REMEMBER TO SELECT OPTION 3. GUARANTEED FOR SATURDAY (UK ONLY).
The Post Office charge a higher price for this service on Fridays.
We rely on the Royal Mail and overseas postal services for international delivery to collect and deliver your order. The estimated delivery times below are taken from the Royal Mail website.
There may be delays due to service disruption and country of destination. Please allow plenty of extra time for UK deliveries and double check with Royal Mail for estimated delivery times for overseas.
PLEASE NOTE: STANDARD 1ST CLASS UK & INTERNATIONAL IS NOT GUARANTEED. TELEGRAMS CAN BE DELAYED AND IN SOME RARE OCCASIONS NOT ARRIVE AT ALL. IF YOU ARE SENDING FOR AN IMPORTANT OCCASION WE HIGHLY RECOMMEND USING SPECIAL DELIVERY GUARANTEED®.
|Orders are dispatched from mainland UK. Prices include administration charges.|
|1.Standard 1st Class UK & International||Standard 1st Class||FREE|
|Applies to orders placed before 3pm Monday - Friday. Royal Mail aims to deliver 93% of mail the next working day including Saturdays. *This is not a guaranteed service. It could take up to 3 working days to arrive.|
|2.Guaranteed Next Working Day (UK ONLY)||Special Delivery Guaranteed®||£6.95|
|Applies to orders placed before 3pm Monday - Thursday. This is a fully tracked service. |
A signature is required on delivery.
|3.Guaranteed For Saturday (UK ONLY)||Special Delivery Guaranteed®||£11.22|
|Applies to orders placed before 3pm Friday. This is a fully tracked service. A signature is required on delivery.|
|4.International Tracked & Signed||International Tracked & Signed||£7.85|
|Signature services aim to deliver to Europe within 3-5 working days and worldwide within 5-7 working days. The availability of Royal Mail Tracking and Signature services depends on where your telegram is going. A signature is required on delivery.|
*Please note:Orders placed after 3pm Monday - Friday or during the weekend or a bank holiday will be dispatched the next working day.
For orders to hotels or venues we highly recommend sending by Special Delivery Guaranteed®.
We don’t want your telegram to arrive late. Please ensure you provide sufficient time for delivery.
Whichever method you choose, postal services vary from country to country and delivery can take much longer than expected.
The Telegram Clerk